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carsdirect special finance conversion rate optimization

This project improved the overall conversion rate of the CarsDirect auto loan request form. This was done through evaluating the path’s ease of use, followed by breaking down each part of the form and making respective enhancements. Additional changes made to improve user interaction and reduce form fill time include the incorporation of buttons, the replacement of most drop downs, increased color contrast, and improvements in question phrasing.


Page 1 Form Comparison - Control vs variant (winner)

 
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control vs variant path examples

 
 
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USER REACHES STEP 2

 
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USEr REACHES THANK YOU PAGE

 
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demo of variant (winning) path